CAREERS

Driven by a single mission, Underwear Expert believes your best comfort means your best life, so we make comfort our sole priority. Since 2015, Underwear Expert has grown exponentially and is run by a closely knit remove team with a global footprint. With our growth, we’ve been expanding our team and are looking for long-term minded individuals looking to start a career. We have Full Time, Part Time and Internship opportunities available.

OPEN POSITIONS

Senior Campaign Coordinator - Influencer Marketing

We are looking for a highly organized, motivated, and execution-focused Senior Campaign Coordinator to oversee our innovative social media Influencer program and have ownership over our influencer strategy, with a focus on expanding our Influencer program and driving profitability, as well as managing all content creation.

The ideal candidate is very data driven yet also creative, scrappy with an exceptional work ethic and a roll up roll up your sleeves mentality. They also possess a strong desire to work in a collaborative, fast-paced environment and are excited to play a pivotal role in supporting Underwear Expert’s marketing efforts.

Key Responsibilities:

    • Research, identify and manage relationships with influencers
    • Develop ideas for outreach and creative briefs
    • Establish and maintain professional one-on-one relationships with top influencers and content creators, securing consistent messaging for our brand
    • Leverage influencer content for brand marketing materials
    • Take an analytical and ROI-driven approach to reporting on influencer program progress and challenges
    • Use existing strategy to set performance and brand-building KPIs on a partner-by-partner basis; oversee ongoing optimization and apply a test-and-learn strategy to achieve success and new learnings

Requirements:

    • 2+ years Hands-on professional experience managing productive influencer relationships for Instagram for a direct to consumer online retailer
    • Experience managing content creation including strategy and execution
    • Data-driven understanding of reporting and ROI in scaling a large Influencer marketing strategy
    • Experience with Nano and Micro Influencers
    • Tiktok and Instagram Influencers
    • Can-do attitude who can collaborate to drive results to meet company objectives

Founded by industry executive Michael Kleinmann in 2012, Underwear Expert’s vision is to allow men to experience the best-fitting, best-feeling underwear. Customers can choose from various styles, tastes, quantities and frequencies to fit their lifestyle. Comfort is our emphasis, as our proprietary technology curates underwear based on a customer’s waist size in inches, rather than standard S-XL sizing. We pride ourselves on being a resource for men to try different types of underwear to find what fits them best. That’s why our customers can easily change their subscription preferences anytime as well as preview their order before it ships to refine selections.

Now in its eighth year of the underwear club, Underwear Expert has grown exponentially and is run by a closely knit team in our Williamsburg headquarters. With our growth, we’ve been expanding our team and are adding several positions in the coming months.

Men who realize the importance of great-fitting underwear and care about their style have become part of our underwear culture, and join us on our various social platforms. Underwear Expert has created a social experience that craves engagement and interaction from customers, viewers, and staff employees.

Some benefits and perks of working at The Underwear Expert:

    • Health, vision, and dental insurance
    • Collaborative and engaging atmosphere
    • Startup Mentality with an experienced CEO
    • More of a career feeling than just a job

The Underwear Expert is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices.

To Apply, submit the following using the below link: Resume, Cover letter and availability.

Location: Virtual (We are located in the NYC area)

Email recruiting at underwearexpert dot com, or use the button below:

APPLY TO JOB
Growth Marketing Director
We are looking for a highly organized, agile, and motivated full time Director of Growth Marketing to help lead digital marketing programs from strategy to execution. This role is a hybrid of an Email / Content / Acquisition & Retention Marketing. The ideal candidate possesses a strong entrepreneurial spirit and ability to work in a fast-paced environment, and is excited to play a pivotal role in evolving and accelerating Underwear Expert’s growth and retention efforts.

This is a unique opportunity to join a company at a pivotal stage and participate in shaping its future success. Since the team will be small initially, you must be both a strategic leader and someone that loves to get their hands dirty. This role is a critical leader in Marketing and reports directly to the CEO.

Key Responsibilities:

    • Drive strong performance across a variety of email campaigns and automations including transactional, acquisition, onboarding, content promotion and reacquisition campaigns, constantly refining communications across the consumer lifecycles.
    • Plan, manage, and develop content assets with internal design resources, primarily for organic and paid social as well as partnerships and other marketing channels.
    • Own marketing calendar and work with internal resources to facilitate execution.
    • Work with cross-functional teams to champion a testing culture that rapidly tests, measures and iterates. This includes designing and helping execute A/B and multivariate tests for site design and marketing campaigns.
    • Build dashboards for measuring and sharing results on business-critical KPIs related to growth (volume, CAC, retention, LTV/payback) and own achievement of weekly and monthly KPIs.
    • UI testing: design and implement optimization tests across our customer funnel (acquisition through retention).

Qualifications and Characteristics:

    • D2C Experience
    • Subscription Ecommerce experience a plus
    • 7+ years of experience in E-Commerce with a significant focus on performance based growth marketing, email, marketing calendar, content creation
    • Experience working with the entire funnel (acquisition, conversion, engagement)
    • Experience with strategy/development, messaging, customer segmentation, lifecycle optimization, deliverability, and AB/multivariate testing a plus.
    • A background in managing a budget, forecasting, and delivering on monthly goals of spend, CPA, ROAS, Retention and LTV.
    • Top notch analytical skills with experience and comfortability in analyzing and manipulating data in Excel, especially to draw meaningful, actionable insights that are not readily apparent and that inform current and future strategy.
    • Ability to manage multiple priorities in a fast-paced environment
    • Deep expertise of reporting and analytics platforms, such as Google AdWords, Facebook, Google Analytics, etc.).
    • Experienced with channel testing methodology, lifecycle marketing programs and multiple attribution models.
    • Both a strong strategic thinker, with the ability to translate quantitative and qualitative data/insights from multiple data sources into strong marketing strategies, with a data-driven mentality and a bias towards action.
    • Strong track record of effective collaboration with creative/brand marketing and marketing teams.
    • Experience in growth-stage company highly preferred. Intermediate to Advanced proficiency in Excel.

Founded by industry executive Michael Kleinmann in 2012, Underwear Expert’s vision is to allow men to experience the best-fitting, best-feeling underwear. Customers can choose from various styles, tastes, quantities and frequencies to fit their lifestyle. Comfort is our emphasis, as our proprietary technology curates underwear based on a customer’s waist size in inches, rather than standard S-XL sizing. We pride ourselves on being a resource for men to try different types of underwear to find what fits them best. That’s why our customers can easily change their subscription preferences anytime as well as preview their order before it ships to refine selections.

Now in its eighth year of the underwear club, Underwear Expert has grown exponentially and is run by a closely knit team in our Williamsburg headquarters. With our growth, we’ve been expanding our team and are adding several positions in the coming months.

Men who realize the importance of great-fitting underwear and care about their style have become part of our underwear culture, and join us on our various social platforms. Underwear Expert has created a social experience that craves engagement and interaction from customers, viewers, and staff employees.

Some benefits and perks of working at The Underwear Expert:

    • Health, vision, and dental insurance
    • Collaborative and engaging atmosphere
    • Startup Mentality with an experienced CEO
    • More of a career feeling than just a job

The Underwear Expert is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices.

To Apply, submit the following using the below link: Resume, Cover letter and availability.

Location: Virtual

Email recruiting at underwearexpert dot com, or use the button below:

APPLY TO JOB
Associate Buyer / Planner

Underwear Expert is hiring a Buyer, for our rapidly growing underwear of the month subscription program. This is a replacement role for an employee who is transitioning from full time to a consultant. This role has elements of buying, merchandising, and planning and is the perfect opportunity for someone who wants to roll their sleeves up and get involved in subscription based e-commerce in a start-up type environment.

Key Responsibilities:

    • Manage Day to Day buying responsibilities of our underwear subscription program.
    • Work with our partners to ensure timely receipt of merchandise.
    • Work with our warehouse to ensure inventory operations are running smoothly.
    • Ensure products are live in a timely manner.
    • Demonstrate knowledge of the buying lifecycle and business implications by translating day-to-day information into actionable business opportunities.
    • Present recaps of department in weekly management meetings.
    • Assist in identifying process inefficiencies and making recommendations for process improvements in a timely manner.

Job Description:

    • Merchandising:

    • Assists in vendor selection and product selection and in developing and maintaining strong vendor partnerships.
    • Assist in monitoring industry trends and competitors.
    • Attends major trade shows as feasible and necessary.
    • Setting up new items in the product database.
    • Work with Creative team on product photography / sample tracking.
    • Purchasing:

    • Assists in analyzing performance.
    • Assists in managing the planning, placement and maintenance of purchase orders.
    • Executes returns to vendors as negotiated and necessary.
    • Reporting:

    • Assists in providing information for the monitoring of inventory/vendor profitability.
    • Monitors and evaluates vendor compliance.
    • Assists in providing analysis for and participates in the Business Review.
    • Assists in establishing new reporting standards.
    • Warehouse Operations:

    • Manage communication with warehouse regarding receiving
    • Ensure POs are tracked, and received in a timely manner
    • Weekly receiving reporting and analysis
    • Work with warehouse to improve receiving efficiencies
    • Reconcile non compliant receiving issues

Qualifications and characteristics:

    • Bachelor’s Degree
    • 3-5 years of relevant work experience; retail experience a plus
    • Strong written and oral communication skills, excellent computer skills including MS Word and Excel
    • Self-starter who takes ownership and initiative and can excel in a fast-paced, high growth environment
    • Proactive thinker with the ability to focus on meeting strategic goals
    • Strong communication and time-management skills, strong negotiation and relationship building skills
    • Sophisticated sense of style and appreciation for fashion with the ability to identify trends
    • Ability to work with limited resources and willingness to be involved in many aspects of a growing company
    • Willingness and excitement about the men’s underwear category and comfortability with subject matter.
    • Understand when to work with cross-functional partners (Planning, Creative, Marketing, Operations, Site Merchandising, Customer Service) to drive business objectives

Requirements:

    • Must have strong work ethics, well organized and a self-starter
    • Advanced Microsoft Excel knowledge
    • Extremely tech savvy and able to learn complex programs quickly
    • Possess strong organizational and time management skills
    • Creative with a strategic mindset along with the ability to turn concepts into action.
    • He/she must have strong relationship building and influence skills.
    • Ability to interact with employees and vendors in a professional manner
    • Ability to work independently, with remote teams, and in a fast-paced start up environment with emphasis on accuracy, flexibility, and timeliness
    • Strong knowledge of and ability to apply retail math concepts, including elements of markup, margin planning, open to buy, and inventory productivity measures (WOS, T/O, GMROI).
    • 3+ years experience as an Assistant/Associate Buyer, preferably in a major department store, or in a retailer handling men’s underwear.
    • University or College degree or commensurate retail experience.

Founded by industry executive Michael Kleinmann in 2012, Underwear Expert’s vision is to allow men to experience the best-fitting, best-feeling underwear. Customers can choose from various styles, tastes, quantities and frequencies to fit their lifestyle. Comfort is our emphasis, as our proprietary technology curates underwear based on a customer’s waist size in inches, rather than standard S-XL sizing. We pride ourselves on being a resource for men to try different types of underwear to find what fits them best. That’s why our customers can easily change their subscription preferences anytime as well as preview their order before it ships to refine selections.

Now in its eighth year of the underwear club, Underwear Expert has grown exponentially and is run by a closely knit team in our Williamsburg headquarters. With our growth, we’ve been expanding our team and are adding several positions in the coming months.

Men who realize the importance of great-fitting underwear and care about their style have become part of our underwear culture, and join us on our various social platforms. Underwear Expert has created a social experience that craves engagement and interaction from customers, viewers, and staff employees.

Some benefits and perks of working at The Underwear Expert:

    • Health, vision, and dental insurance
    • Collaborative and engaging atmosphere
    • Startup Mentality with an experienced CEO
    • More of a career feeling than just a job

The Underwear Expert is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices.

To Apply, submit the following using the below link: Resume, Cover letter and availability.

Location: Virtual

Email recruiting at underwearexpert dot com, or use the button below:

APPLY TO JOB
Social Media Intern

The Underwear Expert is hiring a Social Media Intern to join our closely knit and rapidly growing team. This is an amazing opportunity to gain meaningful experience and skills in the dynamic world of digital marketing. You will have a lot of responsibility but you will also have a lot of fun working in social media, keeping up with the latest trends, interacting with big brands/models, and more. Student interns have the option of continuing as part-time or freelancers.

PRIMARY RESPONSIBILITIES:

    • Marketing research for our influencer program.
    • Scheduling/planning/research for our various social media outlets.
    • Community Management – Interacting with fans and influencers via Social Media.
    • Researching and reporting via Google Analytics.

The skills you learn in social media, web analytics, email marketing, and more in this internship will go a long way in establishing yourself as a digital marketing guru.

IDEAL CANDIDATE:

    • Eager to learn
    • Strong work ethic
    • Strong written/verbal communication skills
    • Works well independently
    • Shows initiative
    • Tech/social media savvy
    • Have a positive attitude
    • WordPress experience a plus
    • Strong performance at a top college

To Apply, submit the following using the below link:

    • Resume, Cover letter and availability
    • 3 Reasons why you are the perfect fit for this position
    • 2 Social Media accounts you love following and why

Location: Brooklyn, NY
Compensation: Minimum Wage & Internship for College Credit

The Underwear Expert is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices.

Email internjobs at underwearexpert dot com, or use the button below:
APPLY TO JOB

Models

Underwear Expert is looking for models for various types of marketing campaigns. Photo and video shoots are mostly in NYC and sometimes in LA.

We are looking for:

  • E-commerce photography models
  • Lifestyle campaign models

To Apply, submit a cover letter, portfolio, and link to your instagram using the below link:

The Underwear Expert is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices.

APPLY TO JOB