CAREERS

Driven by a single mission, Underwear Expert believes your best comfort means your best life, so we make comfort our sole priority. Since 2015, Underwear Expert has grown exponentially and is run by a closely knit remove team with a global footprint. With our growth, we’ve been expanding our team and are looking for long-term minded individuals looking to start a career. We have Full Time, Part Time and Internship opportunities available.

OPEN POSITIONS

Senior Campaign Coordinator - Influencer Marketing

We are looking for a highly organized, motivated, and execution-focused Senior Campaign Coordinator to oversee our innovative social media Influencer program and have ownership over our influencer strategy, with a focus on expanding our Influencer program and driving profitability, as well as managing all content creation.

The ideal candidate is very data driven yet also creative, scrappy with an exceptional work ethic and a roll up roll up your sleeves mentality. They also possess a strong desire to work in a collaborative, fast-paced environment and are excited to play a pivotal role in supporting Underwear Expert’s marketing efforts.

Key Responsibilities:

    • Research, identify and manage relationships with influencers
    • Develop ideas for outreach and creative briefs
    • Establish and maintain professional one-on-one relationships with top influencers and content creators, securing consistent messaging for our brand
    • Leverage influencer content for brand marketing materials
    • Take an analytical and ROI-driven approach to reporting on influencer program progress and challenges
    • Use existing strategy to set performance and brand-building KPIs on a partner-by-partner basis; oversee ongoing optimization and apply a test-and-learn strategy to achieve success and new learnings

Requirements:

    • 2+ years Hands-on professional experience managing productive influencer relationships for Instagram for a direct to consumer online retailer
    • Experience managing content creation including strategy and execution
    • Data-driven understanding of reporting and ROI in scaling a large Influencer marketing strategy
    • Experience with Nano and Micro Influencers
    • Tiktok and Instagram Influencers
    • Can-do attitude who can collaborate to drive results to meet company objectives

Founded by industry executive Michael Kleinmann in 2012, Underwear Expert’s vision is to allow men to experience the best-fitting, best-feeling underwear. Customers can choose from various styles, tastes, quantities and frequencies to fit their lifestyle. Comfort is our emphasis, as our proprietary technology curates underwear based on a customer’s waist size in inches, rather than standard S-XL sizing. We pride ourselves on being a resource for men to try different types of underwear to find what fits them best. That’s why our customers can easily change their subscription preferences anytime as well as preview their order before it ships to refine selections.

Now in its fifth year of the underwear club, Underwear Expert has grown exponentially and is run by a closely knit team in our Williamsburg headquarters. With our growth, we’ve been expanding our team and are adding several positions in the coming months.

Men who realize the importance of great-fitting underwear and care about their style have become part of our underwear culture, and join us on our various social platforms. Underwear Expert has created a social experience that craves engagement and interaction from customers, viewers, and staff employees.

Some benefits and perks of working at The Underwear Expert:

    • Health, vision, and dental insurance
    • Collaborative and engaging atmosphere
    • Startup Mentality with an experienced CEO
    • More of a career feeling than just a job

The Underwear Expert is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices.

To Apply, submit the following using the below link: Resume, Cover letter and availability.

Location: Virtual (We are located in the NYC area)

Email recruiting at underwearexpert dot com, or use the button below:

APPLY TO JOB
Growth Marketing Director
We are looking for a highly organized, agile, and motivated full time Director of Growth Marketing to help lead digital marketing programs from strategy to execution. This role is a hybrid of an Email / Content / Acquisition & Retention Marketing. The ideal candidate possesses a strong entrepreneurial spirit and ability to work in a fast-paced environment, and is excited to play a pivotal role in evolving and accelerating Underwear Expert’s growth and retention efforts.

This is a unique opportunity to join a company at a pivotal stage and participate in shaping its future success. Since the team will be small initially, you must be both a strategic leader and someone that loves to get their hands dirty. This role is a critical leader in Marketing and reports directly to the CEO.

Key Responsibilities:

    • Drive strong performance across a variety of email campaigns and automations including transactional, acquisition, onboarding, content promotion and reacquisition campaigns, constantly refining communications across the consumer lifecycles.
    • Plan, manage, and develop content assets with internal design resources, primarily for organic and paid social as well as partnerships and other marketing channels.
    • Own marketing calendar and work with internal resources to facilitate execution.
    • Work with cross-functional teams to champion a testing culture that rapidly tests, measures and iterates. This includes designing and helping execute A/B and multivariate tests for site design and marketing campaigns.
    • Build dashboards for measuring and sharing results on business-critical KPIs related to growth (volume, CAC, retention, LTV/payback) and own achievement of weekly and monthly KPIs.
    • UI testing: design and implement optimization tests across our customer funnel (acquisition through retention).

Qualifications and Characteristics:

    • D2C Experience
    • Subscription Ecommerce experience a plus
    • 7+ years of experience in E-Commerce with a significant focus on performance based growth marketing, email, marketing calendar, content creation
    • Experience working with the entire funnel (acquisition, conversion, engagement)
    • Experience with strategy/development, messaging, customer segmentation, lifecycle optimization, deliverability, and AB/multivariate testing a plus.
    • A background in managing a budget, forecasting, and delivering on monthly goals of spend, CPA, ROAS, Retention and LTV.
    • Top notch analytical skills with experience and comfortability in analyzing and manipulating data in Excel, especially to draw meaningful, actionable insights that are not readily apparent and that inform current and future strategy.
    • Ability to manage multiple priorities in a fast-paced environment
    • Deep expertise of reporting and analytics platforms, such as Google AdWords, Facebook, Google Analytics, etc.).
    • Experienced with channel testing methodology, lifecycle marketing programs and multiple attribution models.
    • Both a strong strategic thinker, with the ability to translate quantitative and qualitative data/insights from multiple data sources into strong marketing strategies, with a data-driven mentality and a bias towards action.
    • Strong track record of effective collaboration with creative/brand marketing and marketing teams.
    • Experience in growth-stage company highly preferred. Intermediate to Advanced proficiency in Excel.

Founded by industry executive Michael Kleinmann in 2012, Underwear Expert’s vision is to allow men to experience the best-fitting, best-feeling underwear. Customers can choose from various styles, tastes, quantities and frequencies to fit their lifestyle. Comfort is our emphasis, as our proprietary technology curates underwear based on a customer’s waist size in inches, rather than standard S-XL sizing. We pride ourselves on being a resource for men to try different types of underwear to find what fits them best. That’s why our customers can easily change their subscription preferences anytime as well as preview their order before it ships to refine selections.

Now in its fifth year of the underwear club, Underwear Expert has grown exponentially and is run by a closely knit team in our Williamsburg headquarters. With our growth, we’ve been expanding our team and are adding several positions in the coming months.

Men who realize the importance of great-fitting underwear and care about their style have become part of our underwear culture, and join us on our various social platforms. Underwear Expert has created a social experience that craves engagement and interaction from customers, viewers, and staff employees.

Some benefits and perks of working at The Underwear Expert:

    • Health, vision, and dental insurance
    • Collaborative and engaging atmosphere
    • Startup Mentality with an experienced CEO
    • More of a career feeling than just a job

The Underwear Expert is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices.

To Apply, submit the following using the below link: Resume, Cover letter and availability.

Location: Virtual

Email recruiting at underwearexpert dot com, or use the button below:

APPLY TO JOB
Designer

We are looking for a highly organized, creative, versatile, and experienced full time Designer to join our marketing team. With true entrepreneurial spirit and agility, the Designer will take ownership of all digital and print assets, ensuring they are in line with our brand identity, and creating and executing creative campaigns to drive growth. The ideal candidate possesses a strong desire to work in a fast-paced environment and is excited to play a pivotal role in evolving the visual appeal of Underwear Expert’s marketing efforts. You’ll be responsible for ensuring all creative is visually “on-brand” across all our marketing channels. You’ll report to the CEO and work closely with the VP and Marketing team.

Key Responsibilities:

    • Transform concepts into visual executions that articulate and elevate the brand
    • Design mostly digital assets including campaign concepts, with a heavy focus on emails and social media content (including video)
    • Design banner ads, and some print collateral
    • Own projects from kickoff through completion, presenting your work to various stakeholders, and incorporate feedback into thoughtful final versions
    • Contribute to creative/art direction of photoshoots and video shoots for social, marketing, and ecommerce content
    • Ensure that all projects are delivered in our brand voice and in a timely manner
    • Stay up-to-date with the latest web design trends
    • Maintain the evolving graphic and brand standards in our brand book

Qualifications and characteristics:

    • Have a Bachelor’s degree in Graphic Design or a related field
    • Have 3-5 years of graphic design experience in retail and/or e-commerce (or at an agency for an e-commerce client)
    • Art direction and photoshoot experience
    • Strong portfolio showcasing responsive web design work and beautiful comps that communicate large concepts
    • Ability to work autonomously with a proven ability to take a project from concept to launch and a strong understanding of the process throughout
    • Ability to put yourself in the customer’s shoes and come up with ideas that are relevant and enticing
    • Passionate about branding and storytelling, with an affinity for consistency, color, typography, and a keen eye for subtle details
    • Highly organized with extreme attention to detail
    • Good organizational and strong communication skills with the ability to prioritize work and meet deadlines
    • Mastery of appropriate tools and technology including Adobe Creative Suite focusing on InDesign, Illustrator and Photoshop
    • While not required, the ability to write front-end code (HTML, CSS, Javascript, etc.) is preferred

Founded by industry executive Michael Kleinmann in 2012, Underwear Expert’s vision is to allow men to experience the best-fitting, best-feeling underwear. Customers can choose from various styles, tastes, quantities and frequencies to fit their lifestyle. Comfort is our emphasis, as our proprietary technology curates underwear based on a customer’s waist size in inches, rather than standard S-XL sizing. We pride ourselves on being a resource for men to try different types of underwear to find what fits them best. That’s why our customers can easily change their subscription preferences anytime as well as preview their order before it ships to refine selections.

Now in its fifth year of the underwear club, Underwear Expert has grown exponentially and is run by a closely knit team in our Williamsburg headquarters. With our growth, we’ve been expanding our team and are adding several positions in the coming months.

Men who realize the importance of great-fitting underwear and care about their style have become part of our underwear culture, and join us on our various social platforms. Underwear Expert has created a social experience that craves engagement and interaction from customers, viewers, and staff employees.

Some benefits and perks of working at The Underwear Expert:

    • Health, vision, and dental insurance
    • Collaborative and engaging atmosphere
    • Startup Mentality with an experienced CEO
    • More of a career feeling than just a job

The Underwear Expert is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices.

To Apply, submit the following using the below link: Resume, Cover letter and availability.

Location: Virtual

Email recruiting at underwearexpert dot com, or use the button below:

APPLY TO JOB
Social Media Intern

The Underwear Expert is hiring a Social Media Intern to join our closely knit and rapidly growing team. This is an amazing opportunity to gain meaningful experience and skills in the dynamic world of digital marketing. You will have a lot of responsibility but you will also have a lot of fun working in social media, keeping up with the latest trends, interacting with big brands/models, and more. Student interns have the option of continuing as part-time or freelancers.

PRIMARY RESPONSIBILITIES:

    • Marketing research for our influencer program.
    • Scheduling/planning/research for our various social media outlets.
    • Community Management – Interacting with fans and influencers via Social Media.
    • Researching and reporting via Google Analytics.

The skills you learn in social media, web analytics, email marketing, and more in this internship will go a long way in establishing yourself as a digital marketing guru.

IDEAL CANDIDATE:

    • Eager to learn
    • Strong work ethic
    • Strong written/verbal communication skills
    • Works well independently
    • Shows initiative
    • Tech/social media savvy
    • Have a positive attitude
    • WordPress experience a plus
    • Strong performance at a top college

To Apply, submit the following using the below link:

    • Resume, Cover letter and availability
    • 3 Reasons why you are the perfect fit for this position
    • 2 Social Media accounts you love following and why

Location: Brooklyn, NY
Compensation: Minimum Wage & Internship for College Credit

The Underwear Expert is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices.

Email internjobs at underwearexpert dot com, or use the button below:
APPLY TO JOB

Models

Underwear Expert is looking for models for various types of marketing campaigns. Photo and video shoots are mostly in NYC and sometimes in LA.

We are looking for:

  • E-commerce photography models
  • Lifestyle campaign models

To Apply, submit a cover letter, portfolio, and link to your instagram using the below link:

The Underwear Expert is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices.

APPLY TO JOB